Privacy Notice
This Privacy Notice describes how Tracebound Inc. (“Tracebound” or “we” or “our” or “us”) treats certain information collected or provided in connection with an end user’s (“you” or “your” or “user”) use of Tracebound’s website, www.tracebound.com, and any other website, social media pages, apps, or other digital medium owned or operated by Tracebound. This Privacy Notice also applies to any Personal Information collected, stored, or used by us, such as information you provide us through the above mediums, by email, mail, or telephonic communications (collectively, the “Site”).
The information provided in this Privacy Notice is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. By accessing or using our Site, you consent to the Terms of Use and acknowledge this Privacy Notice, including our collection, use, and disclosure of your Personal Information, as described below. This Privacy Notice is not a contract and does not create any legal rights.
Please read this Privacy Notice carefully.
Our Collection and Use of Personal Information
Personal Information is any information that can be used to identify you as an individual. This Privacy Notice does not cover data we, or our authorized third-party vendors or partners, collect that cannot be used to identify an individual or to pseudonymous data. If we are in possession of any deidentified data, we commit to maintaining and using deidentified data without attempting to reidentify the data.
We get most Personal Information directly from you, through the Site, or from transactions with you. We might also obtain Personal Information about you from other Site users or other entities with whom we have contact. For example, we may obtain information through public records, credit reports, or transactions you have with our authorized third-party vendors or partners. If you are sharing information with us about any other individual, you must obtain their consent.
Categories of Personal Information we may collect from you include:
§ Your name.
§ Contact information, including your phone number, email address, and mailing address.
§ Information you provide when interacting with the Site, including user account information, transaction data, and communications (email/DM).
§ Website analytics information, including when, how often, and for how long you use the Site; information related to your geographic location; the content you submit and view; the name of the domain and host from which you access the Internet; and the IP address of the computer or device you are using.
For California residents, please click here for the categories of Personal Information we collected in the preceding 12 months.
We may use standard tools, such as cookies or web beacons, to monitor the Site and Internet usage and to improve or customize the content on the Site. You should be able to control the use of cookies by changing your own browser settings.
We collect personal information to help identify you; to perform contractual obligations, including processing and fulfillment of subscription services; to communicate with you; to properly administer our Site; to research and analyze the use of our Site and services so we can improve our services; and to comply with legal obligations.
We may use your Personal Information to notify you about additional products or services we offer that may be of interest to you. If you do not want us to useyour Personal Information in this way, you may opt out at any time by emailing info@tracebound.com. We do not otherwise use your Personal Information for targeted advertising.
You can choose to not provide certain information to us but it may delay or prevent us from providing our products or services to you.
The Personal Information we collect is retained as long as is reasonably necessary for our business operations and to comply with applicable law.
Categories of Personal Information Disclosed or Sold
Categories of Personal Information we disclose to third parties:
§ Your name.
§ Contact information, including your phone number, email address, mailing address and social media account identifiers.
§ Information you provide when interacting with the Site, including user account information, transaction data, and communications (email/DM).
§ Website analytics information, including when, how often, and for how long you use the Site; information related to your geographic location; the content you submit and view; the name of the domain and host from which you access the Internet; and the IP address of the computer or device you are using.
For California residents, please click here for the categories of Personal Information we disclosed for business purposes in the preceding 12 months.
We do not sell your Personal Information to any third parties in exchange for money.
Categories of Third Parties That May Receive Your Personal Information
In order to conduct our business and better serve you, we may disclose Personal Information and other information about you or your activities on our Site or while using our services with:
§ Our affiliates.
§ Our service providers and vendors, such as promotional partners, website hosts, analytics providers, legal counsel, andvarious customer, tech, and operational support.
§ Third parties approved by you, such as social media sites.
§ Financial institutions.
§ Law enforcement agencies, regulatory bodies, courts, or other public authorities, to comply with our legal and regulatory obligations, to respond to requests from governmental authorities, to protect our rights, to defend against legal claims, or as otherwise required by law.
Payments to our services are processed through our third-party payment processor. We never receive your complete financial information, such as your complete credit card number. We currently use Stripe to process payments, and the processing of your payment is subject to Stripe’s Privacy Policy.
Some third-party providers may independently collect Personal Information when you visit our Site. For example, our Site may include social media features connected with social networking sites such as Facebook, X (formerly Twitter), and Instagram. Those sites may collect your IP address and which page you are visiting on the Site and may set a cookie to enable social media features to function properly. Our authorized third-party vendors and partners have their own privacy notices which govern the use, handling, and disclosure of your Personal Information. For example, your interactions with social media sites, including any Personal Information you provide via buttons or links to these sites, are governed by the privacy notice of the social media company.
Although we accept the Global Privacy Control signal, we do not have control over other sites’ use or acceptance of Do Not Track browser settings or the Global Privacy Control signal. We reserve the right to update our practices with respect to the Global Privacy Control signal and Privacy Notice as uniform standards are created and evolve.
Retention, Confidentiality, and Security of Personal Information
We store Personal Information for as long as is reasonably necessary to fulfill the purpose of collection or further processing as described in this Privacy Notice; as we determine is necessary for business records; and as required under applicable law.
We retain the following categories of information for the periods listed below:
§ Name, email and other contact information is retained for the duration of your subscription with us and a period of 18 months thereafter. Before the 18-month post-subscription period concludes, you will be given the option to continue receiving future emails/notifications.
§ Payment information is not retained by us; refer to our payment provider Stripe’s privacy notice for applicable retention periods.
§ Website analytics information is retained for a period of 18 months.
We maintain reasonable physical, electronic, and procedural safeguards to guard your information. However, the Internet is not absolutely secure and, thus, we cannot promise guaranteed security. In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you. As applicable, we will comply with notification requirements for a security breach and may also notify you by email.
In the event of a merger, acquisition, corporate change, or bankruptcy, we may share or transfer your Personal Information as part of a transfer of our assets to the acquiring entity.
Children Under 13
We do not knowingly collect information from minors and the Site is intended for adults over the age of 18. If you are a parent or guardian and believe that your child under the age of 13 has provided Personal Information to us without your consent, please notify us at info@tracebound.com. If we become aware that information is or has been submitted by or collected from a minor under the age of 13, we will work to promptly delete this information.
Your Rights
Understate or international law, you may have certain rights. We respond to rights requests from all users.
You may have the following rights:
§ The right to confirm our use of your Personal Information.
§ The right to request access to your Personal Information in our possession, to either view or transfer it.
§ The right to request the categories of Personal Information we collected about you; the categories of Personal Information we disclosed about you for a business purpose; the categories of third parties to whom we disclosed your Personal Information for a business purpose.
§ The right to correct inaccuracies in your Personal Information in our possession.
§ The right to request we delete your Personal Information in our possession.
§ As we do not sell your personal information, there is no need to submit a request to opt-out.
§ The right to object to the processing of your Personal Information in our possession.
§ If 45 days after you send us a request, we have not responded to your request or asked for additional time to respond to your request, or we inform you that we decline to take action regarding your request, you have the right to appeal our failure to take action. To appeal our failure to take action, click here.
§ The right to not be discriminated against for exercising any of these rights.
You may exercise your rights by clicking here or by contacting us up to twice per calendar year through the contact information listed below. Please note that we may decline a request if we are required or permitted to do so by law. For example, we may decline to delete your Personal Information if we are required to keep it to fulfill a legal obligation, it is necessary for us to use it to complete a transaction, or we use it to maintain the integrity and security of our systems.
You can also exercise your rights by logging into the member site to view, edit, or delete account information. Please note that while changes or deletions to your account or Personal Information may be reflected promptly in the active user database, our servers or our associated third parties may retain previously provided information and may be required to keep certain information or not delete it or keep information for a certain period of time.
Any changes to, or deletion of, account information does not affect any other information collected by us, or which we may retain and continue to use or disclose in accordance with this Privacy Notice. If we already provided your Personal Information to a third party before you changed your preferences orupdated your account, you may need to change your preferences directly with that third party.
We may authenticate your identity or the identity of your authorized agent acting on your behalf by asking you to confirm specific information in your individual profile or to confirm through an email address associated with your profile. We reserve the right to verify the identity of any person making a request to opt-out or to delete or modify Personal Information; provided, however, that we will have no liability of any kind resulting from false or erroneous requests or any change or deletion made by us for any reason.
If you are a resident of the European Economic Area or the United Kingdom, we can only use your data for certain reasons where we have a valid legal basis. We will only use (process) your personal data if you have given us consent to do so, it is necessary to fulfill a contract, for our legitimate interest of direct marketing purposes, or it is necessary for a legal obligation.
To deliver services to you, it is necessary for us to transfer your personal data to the United States. Until there is an adequacy decision, we will enter into standard contractual clauses with our service providers when needed to ensure compliance with applicable data protection laws.
Where you have given us consent to process your personal data for a specific purpose, you may withdraw that consent for processing that has not yet occurred.
We hope that we can resolve any questions or concerns you may have about this Privacy Notice. In the European Union, you have the right to file a complaint with a supervisory authority.
Contact Us
Ifyou no longer wish to receive communications from Tracebound, please contact us at info@tracebound.com. Opt-out requests may not be able to be immediately processed and we may continue to send you other types of transactional email communications.
If you have any questions or concerns about our Privacy Notice or would like to exercise the rights described in this Notice or available to you under applicable law, please contact us by emailing info@tracebound.com.
Changes and Updates to the Privacy Notice
This Privacy Notice applies to all relevant information collected by or provided to us or our authorized third-party vendors or partners as of the Effective Date. When we make any material changes to this Privacy Notice, we will update the Effective Date and may inform you by email to the address associated with your account. We will treat your continued use of this Site or our services following such notice as your acceptance of the changes.
The Effective Date of this Privacy Notice is May 21, 2026.